69%
of legal professionals now use general-purpose AI tools.
Benchmark your firm against 1,300+ peers and prepare for what’s ahead
Law firms are entering a new era of change, from AI-powered workflows to rising financial pressure and tougher competition. Some firms are modernizing quickly, while others are falling behind.
This report reveals what’s working, what’s coming next, and how to adapt while staying grounded in the core values that drive your firm forward.
AI adoption is accelerating. Nearly three-quarters (69%) of legal professionals now use general-purpose AI tools for work, marking one of the most rapid technology shifts in the profession’s history.
Efficiency is rising, but law firm guidance is lagging. Sixty-one percent say AI saves time each week, yet fewer than half of firms provide training on responsible use.
Access to justice is still constrained. Most describe current access levels as poor, citing cost and court inefficiencies as the biggest barriers.
Concern about the rule of law is growing. Legal professionals point to polarization and misinformation as the leading threats to institutional stability.
With insights from more than 1,300 legal professionals, this report examines how law firms of all sizes are responding to legal tech trends in 2026 across roles and practice areas. Topics explored include:
Adoption and perspectives on Gen AI
Challenges and potential solutions related to access to justice
Pressures shaping the profession and their impact on the rule of law
How perspectives differ between lawyers and other legal professionals
AI is reshaping how both lawyers and other legal professionals think, work, and deliver results. Legal AI adoption is climbing quickly, but firm readiness hasn’t caught up.
Some firms are seeing real gains, while others are still testing what’s possible. The picture is more complicated than it seems. Inside the report:
Who’s using AI
How Gen AI in legal is changing daily practice
Where firms are finding high returns

Benchmark your firm against 1,300+ peers and prepare for what’s ahead
Technology keeps advancing, but equitable access to justice still lags behind. Lawyers and other legal professionals often experience the system differently, especially when it comes to cost, delays, and fairness. Inside the report:
Why access to justice remains uneven
How technology is helping bridge the justice gap
What legal professionals say could finally move the needle

Across the profession, concern for fairness, trust, and institutional stability is growing. Lawyers, in particular, report heightened concern about whether the rule of law is under threat, while non-lawyers view the pressures differently.
Inside the report:
How perceptions of the rule of law are shifting
Where legal professionals see the greatest threats to the rule of law
What could help restore public trust

About the author
Nicole Black, Esq. is an attorney and Principal Legal Insight Strategist at 8am™.
Nicole is the nationally recognized author of Cloud Computing for Lawyers (ABA, 2012) and co-author of Social Media for Lawyers: The Next Frontier (ABA, 2010). She also co-authored Criminal Law in New York, a Thomson Reuters treatise for over a decade. Nicole is a regular contributor to ABA Journal, Above the Law, and The Daily Record, and frequently speaks on the intersection of law and emerging technology.
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